The
Future of...
The majority of this work is confidential, but please reach out if you would like to learn about my role and responsibilities in these programs.
Consumer Insights
Qualitative in-depth interviews to identify consumer needs and expectations across retail, product, and service.
Product & Service Design
Ideation, rapid prototyping, and concept testing to define strategy for new product and service opportunities.
Employee Experience
Design and development of internal tools, workflows, and resources to help teams do their best work.