Future of...
The majority of this work is confidential, but please reach out if you would like to learn about my role and responsibilities in these programs.
Qualitative in-depth interviews to identify consumer needs and expectations across retail, product, and service.
Ideation, rapid prototyping, and concept testing to define strategy for new product and service opportunities.
Design and development of internal tools, workflows, and resources to help teams do their best work.
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