Hi there,
I’m Jia Lu.
→ jay-loo, they/them
I am currently an Associate Creative Director at Evolve Agency, with 10+ years of experience in product and service design and innovation.
I am a systems thinker, a solution-seeker, and a storyteller. I lead with a human-centered approach, and people are at the core of everything I do.
User Experience ~ Service Design ~ Consumer Insights ~ Industrial Design ~
I am a generalist at heart and a strategic thinker who sweats the details.
From tactical design services to highly complex vision programs–from crafting scalable design systems to exploring new product and service opportunities–I love diving deep with each new challenge.
From tactical design services to highly complex vision programs–from crafting scalable design systems to exploring new product and service opportunities–I love diving deep with each new challenge.
HOW I WORK
01 – Lead with curiosity
02 – Collaborate without ego
03 – Simplify complexity
04 – Champion the customer, always
05 – Have fun along the way
CASE STUDIES
MESA 40th AnniversaryBrand Identity System
Rewarding Healthy HabitsUX Vision Program
Worked across...
Healthcare ~ Wellness ~ Fintech ~ Lifestyle ~ Sportswear ~ Consumer Electronics ~
Rewarding Healthy Habits
Member Experience Vision Program
MESA 40th AnniversaryBrand Identity System
The Future Of...
Consumer Insights, Strategy, Employee Experience
Portland, OR
All rights reserved.